Lorne Holiday Stays

Frequently asked questions about Lorne Holiday Stays

18/10/2015 10:21:48

FAQ's about Lorne Holiday Stays

- How far are your holiday houses from Lorne town centre and beach?

Each of our holiday houses are just a 2 to 5 minute walk and you are at the beach. Our properties vary from a 3 to 6 minute drive to the Supermarket which is the start of the main street or if you walk it’s a 15 to 30 minute walk. Thankfully there are no steep hills to tackle, if you choose to walk majority of the walk is along the Great Ocean Road or even along the beach if you prefer.

- Do you hire baby equipment such as porta cots?

We do have baby equipment hire. We have porta cots including sheets for $15.00 per stay, high chairs for $10.00 per stay and stair gates (2) for $15.00 per stay.

- Can I check in earlier than 2pm and check out later than 10am? 

There certainly are times were we can offer a early check in or late check out during quieter times, always ask us and we will check if this option is available for your stay. All early arrivals and late depatures need to be approved by Lorne Holiday Stays.

- Do you accept schoolies bookings?

At Lorne Holiday Stays we do not accept any celebration bookings and this includes schoolies. We suggest contacting the Lorne Visitor Information Centre and they will be able to assist you in finding suitable accommodation that participates in the schoolies program 5289 1152

- Are you the owners of the holiday houses?

We are not lucky enough to be the owners of Lorne holiday Stays 7 beautiful homes, we are lucky enough to manage these so that you are able to have a lovely holiday.

- Are there discounts for longer holidays or if we book more than one house?

We sure do offer discounts for multiple house bookings and longer stays. Please contact us direct with your booking details and we will offer you a discounted rate.

- How much deposit is needed and when do we need to pay by? 

A 50% deposit is required at time of booking and the reminder is due 7 days prior to arrival. During peak summer period final payment is due 1st December. All payment can be made via direct deposit, or Visa and MasterCard (credit card payments do incur a 1.5% surcharge.)

- Are any of your houses next to each other for our large family group?

The Erskine and Louttit Houses are next door to each other in Dorman Street. Kalimna and Sheoak Houses are next door to each other in Hall Street. The two Hall street houses are in front of the two Dorman Street houses and you can walk through the yard to each of the 4 homes.

- Is linen provided for the house?

Each holiday house has Doonas with covers, pillows, blankets, hand towels, bath mats and tea towels. You can bring your own sheets, pillowcases and towels or you can hire through Lorne Holiday Stays. It is $20.00 per person. 

- Is the kitchen self-contained, is there enough equipment to cook dinner for my family?

The kitchens are large, well equipped and you will find most things you require. We’d like to say all that you require will be there but it may not have everything you want a couple of examples a rice cooker, blender. There is certainly enough equipment to prepare a lovely meal for your family whilst on holiday’s.

- Is there a BBQ at the house?

Each of our homes has a Barbeque or Webber Barbeque, perfect for those Spring and Summer nights.

- If we are using one of the larger houses as a smaller 2 or 3 bedroom house, will anyone occupy the other level?

Definitely not, the level of the home you are not using will be closed off and remain vacant whilst you are holidaying.

Where do I collect keys?

A Lorne Holiday Stays representative will either meet you at the property or each property has a key safe where keys can be picked up from, so even if you need to arrive late, collecting your keys is a simple process. Ensure you let us know if you are checking in late so we can leave some outside lights on for you.

- What do we need to bring? 

Each of our holiday homes are well equipped and comfortable. A starter kit with items such dishwashing liquid, dishwasher tablets, toilet paper, tea, coffee, sugar, soaps etc. is provided. If you are staying longer than a couple of nights you will need to purchase more supplies. We do not provide shampoo or conditioner.

- Is there someone I can contact during my stay if I need any information?

Yes, our phone is always on and we are available to help you. We do have a compendium at each house with information about the house and the Lorne area too.

- What happens if I need to cancel?

We do have a no cancellation policy at Lorne Holiday Stays. If you do need to cancel your booking please call us at Lorne Holiday Stays to discuss further.

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